£13000 14000 per annum pro ratad to length of contract plus bonus of up to 25 of salary. Life Assurance 20 Days Holiday (rising by 1 day per year of service up to 25 Days off for your birthday and Christmas shopping. The Regus Group is the worlds largest provider of outsourced workplaces for companies of any size. The company provides more than 100000 clients with flexible and cost-effective workplace options across a network of 1000 business centres in 75 countries. Including executive suites meeting conference and training rooms as well as video conferencing facilities. An opportunity has now arisen for a Customer Service Representative (Maternity Cover) to join Reguss customer service operational team in the Glasgow West George Street Business Centre a key location in the UK portfolio. If youre looking for a motivating career and have a strong passion for delivering exceptional customer service this role offers an excellent platform to develop and grow within a global company. And because Regus is committed to their staff youll receive full support to reach your true potential. As a Customer Service Representative youll be responsible for ensuring the customer experience is exceptional throughout every part of the centre at every period in the day to provide an exceptional and professional front of house service to all clients. Key Responsibilities Act as the first point of contact for all clients and visitors on a daily basis providing a professional and friendly front of house service and delivering an exceptional first impression. Taking pride in the appearance of the business centre by adhering to the Regus dress code and ensuring all areas of a Regus centre including kitchens meeting rooms conference rooms and reception areas are presented within company standards and representative of a 5-star business. Contribute to the overall revenue of the centre by identifying opportunities to up sell and cross sell Regus products and services. Highly visible and ready to assist clients as and when needs arise with a flexible and helpful approach. Support clients needs by preparing meeting rooms or offices before client use troubleshooting basic It and telecom technical issues moving furniture and providing beverages. Providing administration support including delivering mail organising courier services ordering office supplies preparing and booking their meeting rooms and other administration secretarial duties. Essential Criteria To be considered for this position you must have previous experience of working in a client facing customer service focused role such as reception. Desirable Criteria Previous experience of working within another serviced office provider or other service hospitality related industry. Apply now to find out more about this opportunity by sending your up-to-date Cv and covering letter detailing how you meet the essential criteria.